Get Laser Byte in, and get them to go through the system. Laser Byte have been developing systems since 1983 and so understand how Dbase systems are structured and programmed.
We went through the whole system, module by module and built up a map of how all of the modules (400!) inter-linked. We then systematically went through each module and documented what each module did. We even checked the mathematics of very sophisticated dealer consolidation algorithms, and corrected them!
We then built up a list of potential and real problems that existed in the programming and design of the system, and a list what modules existed on each of the 3 PC's that were used to run the application.
During the exercise, Laser Byte identified a number of problems and re-programmed the modules that contained serious problems that needed immediate correction.
- A 1,200 page technical reference manual detailing all of the modules, and all of the source code.
- A 250 page users reference guide
- Reference tables of all of the modules.
- A fully synchronised system.
Banque PSA now have a support resource that understands how the system is designed and, more importantly, how to fix it if it goes wrong.